New Health Affairs Scholar study identifies real-world strategies to improve patient safety through collaboration, ...

Rural communities across the U.S. are facing an increasing healthcare crisis due to shortages in healthcare providers and facilities, especially as the nursing shortage continues throughout the ...

Missed appointments remain one of the most persistent (and costly) challenges in patient engagement. Even as healthcare organizations use more appointment reminders, online scheduling and other ...

I have a doctor of medicine degree. An author with a doctor of economics degree recently contributed a guest commentary to The Kansas City Star where he advised physicians on how to practice medicine.

Contact center solutions for the health network need to have better outreach and call handling to ensure payment-related queries are answered. Patient problems should be resolved by having automated ...