For the uninitiated, emoji are special characters, like a winking face, dancing girl or, yes, pile of poop. They’re approved and distributed by the Unicode Consortium, which creates guidelines needed ...

Telegram Messenger is quite popular, more than you might think. It’s not yet on the same level as WhatsApp. Now, one of the best features of Telegram is the ability to use Bots to improve the service.

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Customer service is one of the most popular business applications of automation and bot technologies. Applied successfully, chatbots not only cut costs but improve customer satisfaction. In contact ...